Owner FAQs
Answers to your frequently asked questions
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Why Should I Choose Sheepdog Property Management?
Most property managers are either realtors dabbling in management or landlords treating it as a side project. We’re different. Sheepdog was built from the ground up to maximize investor returns with a data-driven, systematic approach that eliminates costly mistakes and inefficiencies.
- Faster Leasing & Better Tenants – We combine expert marketing, professional photography, and virtual tours to attract high-quality tenants quickly. We don’t lease to the first qualified applicant—we choose the best one to minimize turnover and risk.
- Proactive Maintenance & Cost Control – Our 24/7 emergency response keeps your property protected. We work with vetted vendors at pre-negotiated rates and pass the savings to you—no hidden markups, no kickbacks.
- Compliance & Legal Protection – Colorado’s rental laws are stricter than ever, with 24-hour response requirements and landlord liability shifting. We handle all compliance, document everything, and ensure you stay on the right side of the law.
- Owner Transparency & Communication – No call centers, no waiting days for a response. We provide real-time financial reports, maintenance updates, and fast, direct communication—so you’re never left in the dark.
We value long-term partnerships. That’s why our management clients receive a $5,000 discount on all brokerage commissions when buying or selling with us. We don’t just manage properties—we manage them like high-performing investments. -
Do you have any guarantees?
We offer the following guarantees. For further details, please see our Pricing page at www.SheepdogPM.com/pricing
- $1500 Eviction Guarantee
- $1500 Pet Damage Guarantee
- Rent Loss Protection Guarantee
- No Money Upfront Guarantee
- Legal Compliance & Liability Protection Guarantee
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How do you determine the right rent price for my property?
Pricing your rental correctly is the single biggest factor in maximizing returns. Too high? You’ll face long vacancies. Too low? You leave money on the table. At Sheepdog, we take a data-driven approach to pricing:
- AI-Driven Market Analysis – We use advanced pricing tools and real-time market data to set a competitive but realistic rate.
- Local Expertise – Algorithms aren’t perfect. We manually adjust pricing based on neighborhood trends, seasonal demand, and tenant quality.
- Application Flow Monitoring – The best indicator of pricing is how many qualified applications you receive. If it’s too slow, we adjust quickly.
What we don’t do: Promise unrealistic top-dollar rents just to get your business. Overpriced rentals attract high-risk tenants who can’t qualify elsewhere. We focus on long-term stability and profit—getting you the best tenant at the right price. Want a free rental analysis? Contact us today. -
What happens if I need to sell my property?
Tell us as soon as you can and we will do everything we can to help. We offer comprehensive brokerage services—or If you have a real estate agent, we will work with them to coordinate everything needed to help the property sell. We value long-term partnerships. That’s why our management clients receive a $5,000 discount on all brokerage commissions when buying or selling with us. -
My property needs a lot of work before it's ready to rent, will I have to coordinate this myself?
No. Once you sign the property management agreement, we handle everything to get your property rent-ready. Our full-service management includes coordinating and overseeing all necessary work, from minor repairs to major renovations. We work with Denver’s top vendors, many of whom prioritize our projects because of our steady volume. We charge a 10% maintenance coordination fee, but we often secure vendor discounts that offset or exceed this fee, ensuring you get high-quality work at a great value. Unlike some property managers, we do not accept kickbacks or hidden markups—all vendor invoices are fully transparent and available in your owner portal. -
Am I required to make my property available to Section 8?
Yes. In the state of Colorado, it’s against fair housing laws to discriminate against sources of income. To comply with laws, we do accept housing vouchers. The great news about housing vouchers is that your rental income is guaranteed by the government and housing voucher residents usually stay longer than non-housing voucher residents, due to it sometimes being more difficult to move. Housing voucher residents are also screened using all of our other screening criteria and typically take great care of the property so that they do not lose their housing voucher. -
How do you ensure my property stays rented with great tenants?
A bad tenant can cost thousands in lost rent, repairs, and legal fees. That’s why tenant screening is the most important thing we do—and we take it seriously.
- Comprehensive Background Checks – We check credit, criminal history, eviction records, and bankruptcies.
- Verified Income & Employment – We confirm job stability and income, plus call employers directly.
- Rental History Verification – We speak with previous landlords to check for late payments, damages, and lease violations.
- Quality Over Speed – Unlike most managers, we don’t rent to the first qualified applicant—we select the best tenant from a pool of applicants.
- Competitive, Market-Based Pricing – We price properties correctly to attract responsible, long-term tenants who won’t overpay and leave after one year.
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What happens if a tenant stops paying rent?
If a tenant stops paying, we act immediately to protect your cash flow and minimize losses.
- Strict Rent Collection Policies – Rent is due on the 1st, and we follow up on any late payments immediately.
- Automated Late Fees & Notices – We enforce the lease terms consistently to encourage on-time payments.
- Legal Compliance – If necessary, we handle the entire eviction process within Colorado’s legal framework.
- $1,500 Eviction Guarantee – If a tenant we placed needs to be evicted, we cover up to $1,500 in legal fees—but our screening process keeps this rare.
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How do maintenance requests work? Will I be involved?
We handle 100% of maintenance, so you don’t have to worry about calls in the middle of the night.- 24/7 Emergency Maintenance – Tenants can request repairs any time, so your property is always protected.
- Online Tenant Portal – Tenants submit requests digitally, ensuring fast response times and full documentation.
- AI-Assisted Troubleshooting – Before dispatching a vendor, we attempt to resolve minor issues remotely, saving you money.
- Vetted Vendors & Cost-Controlled Repairs – We only use trusted vendors and pre-negotiated pricing to keep costs down.
- Owner Approval for Major Repairs – For repairs over $500, we always get your approval first.
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Are you licensed?
Yes. Our leadership holds State of Colorado real estate brokerage licenses, are members of the local REALTOR association, and active members of NARPM. None of our licensed staff have ever been subject to any formal complaints or disciplinary actions. -
Can I reach you after hours?
We offer 24/7 emergency maintenance with our agents employing AI software to help troubleshoot any issues prior to dispatching a vendor. Property owners are all given our CEO’s cell phone number during onboarding and he will pick up or promptly return calls as he is able. For non-emergency service, we are available during normal business hours. -
Can you put the money directly into my account?
Yes! We guarantee we will send rent payments to owners no later than 10 days after we receive them from the tenant—or we will waive that month's management fee. In practice, rent is generally sent prior to the 15th of the month. -
Do you sell real estate too?
Yes! We would love to help you buy or sell your property. We value long-term partnerships. We offer all our management clients a $5,000 discount on all brokerage commissions when buying or selling with us. This applies to any real property, not just their rental real estate. -
How long of a lease do you sign?
Typically 50 weeks for new tenants (which affords us more legal flexibility) and 12 months for renewals. Sometimes leases are longer or shorter to get a property onto the normal market leasing cycle, to accommodate owners, or tenants. -
What is the amount of the security deposit collected from the tenant?
Colorado law regulates many aspects of the applicant screening process including security deposits limits. Our security deposits are structured to provide maximum protection to the owner, while ensuring minimum financial impact to a qualified applicant. -
How soon can you start managing my property?
We can start the process the same day you inquire. How long it takes to get the property on the market depends on its current condition. Once the property management agreement is signed, we will begin work immediately and list the property as soon as practical. If your property is ready to rent, taking photos and placing the listing should take no more than a few days. -
What type of properties do you manage?
Residential single-family homes, townhomes, condos, and small apartment buildings. We do not manage short term rentals or Airbnb’s but we are happy to recommend a manager who does, depending on the location of the property. -
What type of reports do I get and how often?
Monthly statements and end of year tax forms and reports. We are happy to pull any other reports you need throughout the year by request. -
Who holds the tenant security deposit?
We hold the deposit in our trust account. Trust account regulations are strict and complex. We use Enterprise Bank, one of the few banks nationally who specializes in property management trust accounts and is able to structure them properly.